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Privacy Policy

SHD is committed to protecting your privacy and ensuring you can engage with our content confidently and securely. Our Legal and Privacy section provides detailed information about how we handle personal data, the terms of using our website, and our efforts to make our resources accessible to everyone. Trust and transparency are at the core of all our interactions.

At South Harbour Research and Development (“South Harbour,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, website, or interact with us in any capacity.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide to us when you contact us or engage with our services.
  • Technical Data: This includes information such as your IP address, browser type, device information, and browsing activity on our website.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website, analyze usage trends, and improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our products and services.
  • To communicate with you regarding inquiries, updates, or support requests.
  • To understand how users interact with our website and improve its functionality.
  • To comply with legal obligations and protect our rights and the security of our systems.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as IT support, payment processors, or data analytics.
  • Legal Obligations: We may disclose your information if required by law, in response to a subpoena, or if we believe such action is necessary to comply with legal requirements or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing the personal data we hold about you.
  • Requesting corrections to inaccurate or incomplete data.
  • Requesting deletion of your personal data.
  • Opting out of marketing communications.

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.